Involving till the last word. Beautifully designed dystopic world, which rises a lot of questions about human existence and purpose in this world. 

Big brother is watching you!

You have to serve for the people - people who buy your products, people who work with you, people who you work for. Howard Behar is the man who made Starbucks the biggest coffee shops network in the world and now he shares his knowledge and experience with us.

Have you ever noticed how one person manages to handle whole group of people? And it's done not by force, the crowd does it voluntarily. Do you know Alexander the Great? Adolph Hitler? George Washington? Any religion? What do they have in common? Just turn on TV, if you have one, and you will see how one person is usually leading a big group of people in any kind of actions. It's done not coincidentally, it's psychology and even a crowd has its own psychology.